business analysis for logistics companies

[sap]

management reporting system which supports business analysis covering turnover, cost and profitability/loss making analysis of new, existing and lost customers and other customer types (retail/direct customer, project/ad hoc basis, markets, services, volume, routings, pickup and delivery hubs , means of transport, ports, cargoes transported) against pricing strategy, marketing initiatives, customer satisfaction, operation KPI , customer sourcing strategy, customer concentration ratio ,customer partnership, package sales opportunity and market trend.