Credit Control

What are credit control objectives?

• Reduce bad debt
• Reduce the processing cost and legal cost in debt collection
• Maintain and expand business from existing and potential custom

What are critical information for credit control?

credit limit, lien on cargo, document hold, profitability, volume discount, capital tied up, AR/AP set off, year of service, latest sales, DSO

What are reasons for non-payment?

• need agent to issue invoice
• not yet delivered
• still checking
• no quotation
• AP team on leave
• Signatory on leave
• no tax invoice
• late billing
• wrong billing addresses
• late settlement
• summary invoice required
• unconfirmed
• collection on
• No job number is available
• late processing of cash receipt
• pay by next payment
• credit instead of COD
• set off against claim