Cost Reduction


Which costs should be the first priority for cost reduction?

The largest cost


What is the cost of failed cost reduction scheme?

additional costs


What kind of information shall we have for productivity improvement?

workflow and work study


What kind of information shall we have for process improvement?

Benchmarking and KPI


What are the critical information for cost reduction?

costs in terms of amount


Why is idle cost important for carrier?

  • Carriers have to buy a new ship a few year ahead.
  • Carriers may not have an accurate budget due to cyclical nature.

  • What are idle costs, warehouse, transportation, fixed asset, manpower?

    All have idle cost elements


    What are the problems of idle costs?

    100% not absorbable, thin margin and high affordable price, cashflow problem


    What are the most effective control on idle costs, budget, alert, fast quote, risk management?

    All should be done.


    What are Root costs of idle costs?

  • seasonal factor
  • cyclical factor
  • inaccurate forecast
  • too much commitment

  • What are critical costs for manufacturing?

  • Research and development
  • Volume discount or single source discount
  • Compensation
  • Lost goodwill and reputation
  • Stock out costs
  • Marketing and selling expenses
  • Staff turnover cost
  • Potential exchange loss
  • Costs that cannot pass to customers such as loss making quote
  • Unnecessary commitment, long term lease, redundancy
  • Idle costs due to seasonal demand

  • What is the lowest cost business model?

  • Outsourcing labor and trucking (no investment in truck and human capital)
  • Share of central overhead/talent (idle capacity)
  • Using telephone routing/web base system so that telephone enquiry, tracking, billing and finance can be done in the lowest cost region (reduce operating cost by relocation)
  • Necessary staff are locating in agent office (avoid rental deposit and early termination costs)

  • How to cut cost?

  • Improve cost transparence
  • Set up KPI for each unit
  • Set up number information system to show understandable performance
  • Set up reward and punishment scheme methods
  • Encourage internal competition and then external competition

  • What is critical cost of freight forwarder?

  • Volume discount or single source discount
  • Compensation
  • Lost goodwill and reputation
  • Network setup costs
  • Depreciation, building and truck
  • Staff turnover cost
  • Potential exchange loss
  • Costs that cannot pass to customers such as loss making quote
  • Unnecessary commitment
  • Idle costs due to seasonal demand

  • What are tools for cost reduction?

  • KPI, Benchmarking & Ratio analysis for efficiency
  • Alerts for pivot rate, idle & consolidation inefficiency
  • Internal control review checklist for fraud and procurement
  • TOC, LLC and ABC for pricing
  • Quotation controls for unabsorbed costs
  • Training for contract negotiation and contract backing
  • Training for Budgeting & forecasting to explore cost saving opportunity and to avoid cost of risk
  • Source of change to identify cost saving opportunity
  • Business analysis of historical information and current options

  • What are cost of risk?

  • Financial risk, cashflow, exchange rate, tax penalty, bad debt
  • Operation risk, compensation and loss of reputation
  • Contract risk, subcontractor, agent, co-loader, consequence loss, negligence, penalty
  • fluctuating demand, chartered volume and idle space
  • Customer and routing concentration risk
  • Excessive Cost and Unnecessary cost
  • Unabsorbed cost
  • Stable price and rising costs, oil and salary

  • How growth strategy can save cost?

  • Share of overhead
  • Volume discount in purchasing
  • Fixed costs do not increase with increase in volume
  • Make use of idle resources
  • More chance of consolidation efficiency

  • What are critical cost for trucking?

  • Driver, pick up and transport planner
  • Oil
  • Repair & Maintenance
  • Compensation, Contract, License and Insurance, Operation & Security & Claim & recruitment

  • KPI

  • Procurement & finance cost vs depreciation and total ownership of costs on transportation equipment
  • Recruitment vs efficiency and compensation costs
  • 11% VAT in China, China profit source or not and Road tax in China
  • Empty load and mishandling
  • Administration from order, contract, billing to cash
  • Consolidation efficiency, Idle space and low loading factor for LCL price

  • why is there necessity for cost audit?

  • Cost Audit in China has never been formally carried out. Even some actual cost reduction schemes or devices have already implemented and has been working well for some stations. Some managers have very limited knowledge in cost control or do not take initiative in application to their managed field. There is no KPI imposed on cost saving.
  • Cost Audit is different from the budget cost control which is based on the last year information and do not go into every details of operation from booking, sourcing, vendor selection, contract drafting & negotiation, pricing and payment.
  • It is different from Procurement because procurement concentrate on achieving lowest purchasing cost with acceptable service quality while cost audit put emphasis on whether the cost is necessary such as considering inefficiency and idle costs, how the costs can be shared, how the costs can be avoided or reduced such as mishandling or over-specification and finally how the conflict of interest can be identified and avoided.
  • Also, at the current moment, procurement concentrates mainly on indirect cost items per procurement policy while cost audit can concentrate on direct cost and consolidated items of costs such as project costs including, Implementation, CAPEX and running costs in Logistics, total ownership cost of owning fixed assets.
  • While purchasing concentrate on purchase indirect cost items externally while cost audit will take into account internal expenses such as cash advance to staff, excessive cash pool and internal control on staff related expenses and entertainment expenses
  • Taxation in China is a huge cost in supply chain including its vendors and customers. It certainly need finance people to have proper taxation planning in minimize the tax costs
  • Carry out compliance test to ensure that procurement policy have been strictly follow

  • What are the objectives of cost audit?

    The objectives of cost audit are to identify unnecessary, controllable costs, hidden costs and cost of risk and cost saving opportunity and their key influences and to minimize such costs in specification, sourcing, vendor selection and contracting and negotiation, operation and payment.


    What are the benefits of cost audit?

  • increase in sales due to decrease in cost and decrease in selling price
  • saving in capital costs and the corresponding finance costs
  • saving in staff cost
  • saving in processing or administration cost
  • Avoid unnecessary costs
  • Avoid or reduce the level of mishandling cost and other hidden costs
  • Can reduce cost continuously at the earliest possible time
  • Achieve smooth operation as a result of common goal of the least cost at the earliest possible time
  • Higher return on capital employed

  • What are difficulties in applying cost reduction for logistics industry?

  • Logistics manager or Project manager do not involve Finance at the earliest possible and do not invite Finance manager to be a key project member. As a result, total costs have been considered and incorporated into billing
  • Project Manager do not follow the company policy in contracting, procurement and financing on the ground of urgency
  • Cost plus pricing method results in wastage and unnecessary costs. Plenty costs are expensed with the approval of customers who relies on 3PL in exercising cost control
  • Contract review cannot identify all potential cost or wastage by legal manager and legal terms and condition cannot be fully understood by others
  • Using transactional pricing without committed volume
  • No full contract backing and back checking on investment

  • How to carry out cost audit?

  • Interview managers of various function to understand the actual application of cost reduction concept
  • Contract and quotation. Examine contract on contracts to identify all favorable terms or conditions that are missing and all unfavorable terms and contract that exist
  • Operation. Examine operation to identify all favorable procedures that should exist but not exist, ordering, billing, pricing, payment, and purchasing procedures in souring, vendor selection, specification and contract & negotiation and assess and its effectiveness in Cost Reduction

  • Why cost reduction in logistics industry may not have been applied to its full effectiveness in China?

  • Lack of full cost information at the right time such as market price, formal analysis on insourcing vs outsourcing, local sourcing vs foreign sourcing, local source vs regional source.
  • lack of knowledge of costing structures such as fixed, variable and sunk costing structures of airlines and co-loader, vendors, customers and its impact on cost saving opportunities
  • lack of knowledge of key cost components of logistics service provider and its vendor such as taxation in China
  • lack of understand the nature of costs such as costs of risk (mishandling costs) , hidden costs, controllable costs/uncontrolled , necessary/ unnecessary costs and prevention/mitigation costs and its relationship to cost saving opportunity
  • lack of understanding of costing concept such as lifetime costs, total ownership of costs and activity base costing and its relationship to life time cost reduction
  • difficulties in applying total ownership of cost and activity base costing in practice especially in supply function
  • inability to convert intangible costs to quantified costs due to lack of cost information and legal knowledge and
  • Finally lack of accountants’ effort in setting up formal cost reduction scheme cost approach in a more systematic, simple, practical and comprehensive way.

  • Why is it difficult control logistics industry?

    Accounting information system do not provide full logistics information and it is costly to keep separate management accounting system


    How can you improve consolidation efficiency?

  • Internal growth
  • Acquisition
  • Co-loading
  • Scheduling
  • Pooling

  • How to achieve growth?

  • Discrimination Pricing to new customers
  • Contract renewal, service or price
  • Lost customer analysis
  • Cost reduction proposal to existing customers

  • What is financial strategy for growth?

  • Credit, appropriate payment terms to customers, cash discount or long payment term
  • Credit control to ensure reliable cashflow for payment
  • On time payment to vendor to maintain the service quality
  • On time payment to avoid stop run
  • Payment on discretionary expense should be approved with proper analysis such as benchmarking, compare cost with the benefit

  • What is pricing strategy for growth?

  • Penetrating price
  • Cost plus pricing
  • Breakeven pricing
  • Marginal pricing

  • When to apply cost reduction?

  • At the earliest time
  • Each time
  • Budgeting
  • Shipment analysis
  • Variance explained and investigation
  • Budgeting & Forecasting
  • Contract negotiation
  • Accepting order
  • Business analysis
  • Investment appraisal back check
  • Contract renewal

  • How to start cost reduction?

  • Using life cycle cost concept or total ownership of cost to identify total cost checklist, e.g., Total Ownership Cost to measure total cost of ownership of fixed costs and particular type of service provided
  • Using detailed financial analysis for business decisions.
  • Using cost database to quantify costs which can be quantified directly
  • Using professional judgment or activity base costing or mitigation and prevention costs to measure unqualified cost of risk
  • Using total ownership of costs and activity base costing to make logistics decisions in sourcing, vendor selection and specification so as to achieve the lowest cost the first time
  • Using cost tables to gather, summarize, compare and to choose the logistics option with lowest cost
  • Using different costing strategies
  • Turning fixed cost into variable cost by outsourcing
  • Avoid unnecessary and reduce controllable costs in specification the first time
  • Avoid unnecessary and reduce controllable costs by performance measurement in specification and vendor selection the first time
  • Avoid unnecessary and reduce controllable costs every time by adding necessary terms and conditions in logistics contract
  • Explore the saving opportunity under changing environment on supply market and demand market and make use of them during contract and negotiation
  • CAPEX and cost control before payment

  • What are unabsorbed costs in logistics?

  • loss making quote
  • refuse to pay bunker
  • late quote
  • mishandling
  • unquoted
  • empty load
  • Waive income
  • refuse to pay VAT
  • Idle reserved space
  • Pay excessive weight
  • overcharge

  • What are symptom of inefficiency?

  • a lot of new comers
  • a lot of system bugs
  • Creating traps
  • do not give full co-operation
  • do not help and teach other
  • doing before obtaining full information
  • excessive overhead
  • high staff turnover
  • idle time
  • language barrier
  • late order
  • limited rotation of duty
  • long outstanding issue
  • manual work
  • no backup
  • no handover list
  • no pre-approval for overtime
  • no SOP
  • no time table
  • receive after critical path
  • unfair environment
  • waiting time
  • zero overtime
  • no holiday plan

  • what are unnecessary costs?

  • mishandling
  • idle freight space costs
  • excessive freight costs
  • commission
  • tax
  • unnecessary
  • inefficiency
  • excessive overhead costs

  • What are critical costs of feeder company?

  • Port Rental
  • vessel charter rental
  • drayage
  • Freight and Transportation
  • Fuel and diesel
  • Driver Salary
  • labor charge
  • Local Transport
  • Container handling rental & Lifting/Shifting
  • Container Rental
  • Repair and Maintenance
  • declaration
  • Barge Rental
  • weight bridge costs & Gate costs
  • Agency & declaration
  • Depreciation motor vehicle
  • port operation
  • insurance & license
  • Container Repair & cleaning

  • How to cut staff cost?

  • freeze headcount cut recruitment cost and time
  • voluntary termination
  • cut loss making division staff
  • cut overtime
  • cut staff training
  • cut headcount
  • cut staff benefit
  • cut travel and entertainment
  • cut rate with additional bonus scheme
  • cut rate only
  • dismissal without compensation
  • dismissal with compensation

  • What are unnecessary staff costs?

  • Sick leave
  • Waiting time
  • Communication time
  • Travel time
  • Mistake, duplicate work
  • Handle complaint
  • Excessive overhead
  • Idle time
  • Inefficient work
  • Non value added Overtime
  • Unfair un-allocation of duty
  • Cannot handle/lack of knowledge
  • Mobility problem or no multi-task ability
  • Permanent staff benefit
  • Excessive benefit cost
  • Non-performance bonus
  • High Staff turnover, recruitment
  • Useless training
  • Manual work
  • Lack of temporary staff, outsourcing and inter
  • Dismissal
  • Unabsorbed by customers

  • What are cost drivers for rental cost?

  • Contract Buffer
  • Contract backing
  • Market information
  • Pricing
  • Optimal warehouse utilization
  • Minimize idle capacity
  • Free Rental Period
  • Termination
  • Delay

  • What are cost drivers for staff costs?

  • Reward scheme
  • Mobility
  • control on waiting time
  • objective measurement
  • inefficiency
  • mishandling
  • Economic of scale
  • Learning curve
  • Statutory requirement

  • What are cost drivers for compensation?

  • exclusion
  • Limitation
  • Indemnity
  • calculation
  • penalty
  • insurance
  • inventory loss
  • Risk transfer
  • Security control

  • What are cost drivers for electricity?

  • location
  • Special incentive policy

  • What are cost drivers for trucking department?

  • Fraud
  • Fuel price
  • inefficiency
  • security
  • Statutory requirement

  • What are the most common methods of cost reduction for logistics industry?

  • Tax planning, compliance, tax risk management
  • Growth strategy, consolidation, cost sharing, volume discount
  • Fraud management
  • Procurement/Sourcing management
  • Contract negotiation and Contract baking management
  • Risk management
  • Performance measurement for Idle and waste management to  improve efficiency and remove unnecessary cost
  • Avoid unabsorbed cost by customers
  • Business options/Conditions analysis to minimize costs

  • What are cost reduction methods during economic boom?

  • Growth strategy
  • Recruit talent with multi-function
  • Exit clause for rental agreement
  • Add variable cost only
  • Shift duty
  • Performance bonus to improve efficiency
  • Discretionary allowance to improve efficiency
  • Outsourcing
  • Contract staff
  • Recruit staff with new skill
  • Reduce fixed costs
  • Win-win reimbursement

  • What should be consider for a new project cost control?

  • Start-up costs
  • Sub-contracting liability
  • Volume discount, share of overhead, removing idle opportunity

  • How contract management can avoid cost of risk?

  • Contract negotiation taking into idle, fixed cost structure, growth opportunity, share of overhead
  • Contract backing to avoid unnecessary costs
  • Transfer the cost of risk to the vendor
  • Stick to variable cost structure