Fraud prevention


What does Fraud Audit cover?

  • lost business
  • lost revenue, unrecorded income, credit note, bad debt, lost business due to excessive costs or others
  • excessive, unnecessary, fictitious costs
  • Misappropriate of Asset
  • Discretionary expenses
  • unnecessary commitment and liability
  • misstatement of account, bonus, sell out
  • Capital expenditure
  • Free Finance
  • Tax avoidance
  • Authorized Commission

  • What are trucking fraud?

  • dead truck
  • Unauthorized vendor
  • limited liability
  • fail to claim
  • excessive price
  • free service
  • do not pay according to quotation, e.g. two basis, min & unit price
  • using truck for airfreight
  • mix load of DG
  • chartered truck load and stealing space
  • compete for business
  • faked overtime
  • commission from customer
  • overstate size and mileage
  • long termination notice for renting truck
  • responsibility up to the insurance policy
  • loose carton or pallet
  • information
  • consolidation efficiency by customer, by time, by products
  • loss making report
  • idle capacity for FCL
  • purchasing power by routing

  • Why Fraud is so common in logistics?

  • Commission base industry
  • International company and transfer pricing opportunity
  • Complicated customer’s requirement
  • Fluctuating costs and revenue per kg per km
  • Using agency service
  • Urgent requirement
  • Excessive Costs can be charged back to customers

  • What are Symptoms of fraud?

  • Exhibits sudden wealth by employee
  • Rapid employee turnover
  • Staff is involved in litigation or financial difficulties
  • Specific benefit to particular staff
  • Lack of independence by procurement
  • Payment to third party without contract
  • Useless middleman/shell company
  • Faked approval signature
  • Continuous Narrow margin
  • Selling and buying a car or a flat between senior management
  • Last or the same bidder is marginally lower than others
  • Payment into personal account
  • Lost business due to frequent fail in competitive bid
  • Continuous idle capacity
  • Frequent loss on disposal of F &F and renovation
  • Bypass approval

  • Could you give examples of free finance?

  • Agency referred shipment with thin margin
  • Free interest on rental deposit
  • Advance to vendors
  • Prepayment to vendors
  • Sales & lease back

  • Could you give examples of Misappropriate of assets?

  • Borrow the fixed assets without returning
  • Steal the oil in truck, stationery in office
  • Using chartered truck for other business
  • Staff serving vendor company or other non-related company
  • Scrap fixed asset, pallet or packing material
  • Employee theft
  • Using idle warehouse space by vendor without leasing back
  • Using idle warehouse space for personal storing
  • Use trucking space for unknown transportation by vendor
  • Mix DG goods to normal goods
  • Sell at loss and lease back fixed asset
  • Make use of brand name
  • Receive without checking quantity and quality
  • Write off bad debt without valid reason

  • Could you give example of unnecessary or excessive outsourcing costs?

  • Charges that cannot be passed back to customers such as empty load
  • Overcharge by overstating kg, km, unit of measurement, min charge, calculation error, duplicate charge
  • Pay expense that should be borne by landlord
  • Do not terminate the unnecessary service
  • Using truck for airfreight
  • Waive volume discount
  • Charge normal rate for return load
  • Charge FCL instead of LCL
  • Pay higher than market rate
  • Take up agency expense or overhead
  • Over-specification or no specification in purchase contract

  • What are opportunity for fraud?

  • Cost plus pricing
  • High margin
  • High growth
  • Management dominance
  • Lack of internal control
  • Without accounting knowledge
  • Language barrier
  • Lack of local knowledge
  • No independent quote or/and urgent quote
  • Finance is a rubber stamp
  • Quality factors that affect decision

  • Could you give examples of personal relationship with vendor?

  • Previous driver
  • Past employee
  • Past boss
  • Vendor dominated by management

  • Could you give examples of overstatement of income?

  • Revenue Accrual to Debtor
  • Manual entry
  • No Accrual
  • Revenue recognition
  • Cost not recorded
  • Bad debt not written off
  • Asset lost not written off

  • Could you give examples of odd operation?

  • Change in routing or gateway without formal approval
  • Change in allotment to particular customer
  • Contract parties, invoice issuer and payee are not the same 
  • Long payment terms and breakeven price to new customers

  • What are unnecessary commitment?

  • Accept Consequence costs
  • Accept illogical charges
  • Long term contract without exit cost

  • What are odds action by management?

  • Press for payment to vendor even before payment term
  • Do not withhold payment in the case of claim and compensation case
  • Divide into the contract into several contracts or contract with shorter period to by-pass senior management approval
  • Wrong base in proposal to pass the approval
  • Accept loss making business
  • Waive volume discount
  • Waive compensation for breach of KPI
  • No regular pricing review
  • Endure poor service, mix load, co-load, overload
  • and do not terminate contract with vendor
  • Do vendor job
  • No outsourcing and insourcing analysis, e.g. trucking service
  • Waive claim to insurance company
  • Immediate compensation by vendor instead of detailed investigation
  • Do not check credit rating of a new vendor
  • Order when there is an idle capacity

  • What are odds contract terms to vendor?

  • Immediate expiry date to bypass some senior management approval
  • Bypass procurement due to urgently or customer nominated vendor
  • No deposit held
  • Over-specification to vendor
  • Waive 100% contract backing
  • Sign contract with vendor before signing contract with customer
  • No penalty for late delivery
  • No tax invoice in China
  • Pay withholding tax for vendor without deduction from payment to vendor
  • Heavy penalty for early termination or long termination notice
  • Short payment term
  • Automatic renewal
  • Chartering service
  • Limitation of liability
  • Long term contract

  • What is unusual staff benefit?

  • Housing allowance
  • Entertainment
  • Travel
  • Apartment
  • Salary Tax
  • Advance to staff

  • Why is analysis on lost business important?

  • Left employee who joins the competitor
  • Vendor who compete for the business using the company logo
  • Lose business to Competitor due to excessive purchase cost and in turn selling price
  • Transfer the business to another company by existing employee
  • Vendor provides services to competitor
  • Employee sells the insider information to competitor

  • What are Fictitious costs?

  • Dead chartered truck
  • Ghost Employee
  • Repair services
  • Parking, oil
  • Entertainment & travel
  • Middle man agency fee
  • Recharged cost
  • Personal consumption, tax
  • Buying a company with license in running business
  • Overtime
  • Legal fee
  • Training & consultancy
  • commission

  • What are unreported revenue?

  • Waive charges by sales
  • Unapproved credit note
  • Omit to make billing
  • Scrap sales
  • Unrecorded income such as return of IIT, annual dinner donation
  • Waive volume discount
  • Additional discount to customer
  • Cash receipt by sales without reporting to finance
  • Billing error
  • Waive charges to set off compensation
  • Commission to staff

  • What are fraud types?

  • Unreported Revenue
  • Lost business
  • Excessive /Unnecessary Outsourcing  costs
  • Discretionary expenses like legal, accounting & consultancy fee, removal, training
  • Allocated Excessive Overhead costs to branch or subsidiary, e.g. IT costs
  • Unreported Scrap sales
  • Cash purchase/rebate
  • Misappropriation of Assets, e.g., cash receipt
  • Unnecessary commitment to customers
  • Misstatement of financial statements
  • Tax avoidance
  • Free finance to Agency
  • Inter-company charges
  • Fictitious costs
  • Specific benefit to particular staff
  • Once off Renovation and warehouse removal
  • Excessive buying cost of fixed asset, truck and warehouse equipment, WMS